Last updated: 25th May, 2021
- Personal Information
The Company does not take any responsibility of the genuineness and/or veracity of the information provided by any third party or other users of the Platform.
Personal Information may include, but is not limited to Your name, Your address, Your telephone number, Your email address and/or contact information, date of birth or gender or any other items that are enumerated in Rule 3 of Information Technology (Reasonable Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011. We use Your information to carry out Our Services, process payments, communicate with You, update Our records and generally maintain Your transaction history with Us. We also use this information to improve the Platform, prevent or detect fraud or abuses and enable third parties to carry out technical, logistical or other functions on Our behalf. To give You a greater insight into the type of information We collect, We have tried to classify the information We gather. Please note that this is an inclusive list:
- Contact Information: We receive and store any information You enter on the Platform and/or Services or give Us in any other manner. You can choose not to provide certain information based on Your preferences. Your general contact information, including Your name, photograph, address, telephone number, date of birth, gender, e-mail address, contacts, etc. maybe some of the information We collect.
- Personalized Information: Depending on Your engagement with Us, We may receive and request You to provide information relating to Your experience on the Platform and use of the Services. This may include sharing such information on social media, third party sites and with entities that provide services to Us.
- Transaction and Technical Information: We receive and store certain types of information whenever You interact with Us. This can be through any means, via e-mails, a visit to the Platform or via telephonic communication. We may also receive/store information about Your location, address, browser type, browser version, the pages of Our Site that You visit, the time and date of Your visit, the time spent on those pages and other statistics including but not limited to the internet protocol address of Your device and Your transaction history. We may use this information for internal analysis and to provide You with location based services or for services which are more personalized.
- Other Data: Depending on Your engagement with Us, We may request You to provide Us with applicable information that We may require in order to render Our Service from time to time.
We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for Prodigy Baby to disclose Your information, if so required, under applicable law.
Information about Your hardware and software may be automatically collected by Us. This information can include usage information that includes Your interactions with Services, device information, such as unique device identifiers, operating system information, internet service provider, IP address, screen resolution, language, the date and time of each of Your log-ins and requests. This information is used for the operation of Services, to maintain quality of the Service, and to provide general statistics regarding use of Services. This information we otherwise receive.
You acknowledge and agree that We use this information to provide the Services We offer. In order to do so, We may display and share certain information on the Platform for public viewing and to third parties respectively. You may specifically request Us not to do so by choosing to contact Us on Our help line number or e-mail address or can contact the grievance officer, the details of whom are set forth in Paragraph 7 below. You may peruse the Platform in detail in order to get a better insight into the use of such information.
However, We do not collect any special category of personal data including details about Your race, religion, ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union memberships, information nor do We collect any information about any criminal offences or convictions.
Please note that by not providing Us with complete information or by restricting the information to be displayed, might hamper Your access to the Platform and Our Services.
When You use the Platform and/or avail Our Services like the discussion forums and You post and/or share Your information such as comments, messages, files, photos etc., such information may be made available to the public in general, and may be in the public domain. All such sharing of information is done solely at Your own risk. Please keep this in mind before You disclose personal information.
In the event that Personal Information is disclosed to or accessed by an unauthorized party, Prodigy Baby will promptly notify You and use reasonable efforts to cooperate with Your investigation of the incident. Prodigy Baby will not be responsible for any backup, recovery or other steps required to ensure that Personal Information is recoverable in the case of data loss. You are solely responsible for backing up Your Personal Information on a regular basis, and taking appropriate steps to safeguard and ensure the integrity of Your Personal Information.
As part of the Services, We may collect certain Personal Information (including but not limited to phone number and email address), and let You interact with other users of the Platform via ‘WhatsApp‘ or other social media or other third party service platform. You acknowledge that We do not control what users do with the information they obtain from ‘WhatsApp‘ or other social media or other third party service platform. You acknowledge that We are not responsible or liable for interactions involved between users/third parties. We are not liable for disputes, claims, losses, injuries or damage of any kind that arise out of or relate to the conduct of users of the Platform and/or any third party.
Just as other users may have access to Your Personal Information, You too may have access to their Personal Information. You agree that You shall only use the Personal Information in relation to the use of the Services and shall not misuse such personal information for any unsolicited communication, marketing or spam. Your breach of these terms will be viewed seriously and may result in an immediate suspension or termination of Your account and Your access to the Services.
- Third Party Activities
The Platform acts as a platform to facilitate education technology Services. In order to better Our Services and improve the quality of the Platform, We may onboard third-party service providers at Our sole discretion from time to time.
However, the Platform may contain links to other websites owned and operated by any third parties who are not related to the Platform or the Company in any manner (Linked Website). The Company provides these links to You as a convenience only and the inclusion of any link does not imply any endorsement of the Linked Website by Us. Your link to any such Linked Website is entirely at Your own risk. The Company is not a party to any transaction between You and a Linked Website. Your use of a Linked Website is subject to the terms and conditions of that site.
The Platform may also contain third party advertisements, if any. The display of such advertisements does not in any way imply an endorsement and/or recommendation of the relevant advertiser, its products and/or services. You are referred to the relevant advertiser for all information regarding the advertisement and its products and/or services. The Company accepts no responsibility for any interaction between You and the relevant third party and is released from any liability arising out of or in any way connected with such interaction.
We acquire, maintain and process Personal Information where it is necessary for the legitimate pursuit of Our business interests. Legitimate interests include establishing and maintaining relationships, servicing their anticipated and actual needs, and for administrative purposes. Towards that end, We may use various contact management, analytics and processing software and other tools and techniques, including marketing by use of electronic means.
We may share personal data, including stored cookies (detailed in Paragraph 3) with entities that provide services to Us, including companies that provide web analytics, advertising, email distribution and other services. The use of personal data by such companies is limited to the purpose of rendering the contracted Services. Please note that in order to facilitate Our Services, We may share Personal Information to third parties to the extent required by it to comply with its obligations under applicable law.
We may share Personal Information with one or more of Our group companies (if applicable) for performance of business functions and for internal analytics. Some of Our group companies or service providers may be located in jurisdictions that are outside of the jurisdiction of the personal data subject, or in jurisdictions that offer a lower level of privacy or data protection. In such circumstances, We have put in place appropriate safeguards in accordance with applicable law and in line with this policy.
We may also process Personal Information where it is necessary for entering into and/or performing under a contract. Finally, in certain circumstances, We may process Personal Information on the basis of consent of the data subject for specific purposes.
Unaffiliated third parties are providers of avenues, content, functionality and services for Our web and social media sites. The third party service providers We use inter alia for storing data, its collection and analysis and their respective privacy policies are provided herein below.
- Fabric.io — https://fabric.io/privacy
- Firebase — https://www.firebase.com/terms/privacy-policy.html
- Segment – https://segment.com/docs/legal/privacy/
- Amplitude – https://amplitude.com/privacy
We do not control what and how these and other third parties collect personal data or how they use it. We do know, however, that in addition to using sophisticated technologies such as cookies and web beacons on web and social media sites, including sites such as Ours, third parties routinely employ new and innovative tools, techniques and practices to collect, receive, process, buy and sell Personal Information over extended durations, build sophisticated user profiles and commercially exploit it. We do not control and are not responsible for the privacy and business practices of these third parties. Note here that certain activities can potentially be managed by users themselves, as for instance, through internet browser and handheld app controls.
Please note that some of the cookies used by the Platform are set by Us, and some are set by third parties who are delivering services on Our behalf.
The help menu on the menu bar of most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie and how to disable cookies altogether. Additionally, You can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
- Data Retention
We will only retain Your personal data for as long as necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of Your personal data, the purposes for which We process Your personal data and whether We can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances We may anonymize Your personal data (so that it can no longer be associated with You) for research or statistical purposes in which case We may use this information indefinitely without further notice to You.
- Right to unsubscribe
You always have the option to not provide information by choosing not to use the Platform or a particular feature/Service thereof (where such feature is available for opt-out). We may automatically use Our available technology to retain Your preferences.
- Persons allowed to Use the Platform
Prodigy Baby strives to give redress to any of Your concerns expeditiously. You may report any concern to the grievance officer who shall redress the grievances as soon as possible.
Please find below the details of the grievance officer:
Name: Vishal Gaikwad
Address: Unit number 302, 3rd Floor Kamla Spaces,
SV Road, Khira Nagar, Santacruz West, Mumbai 400054